Aging Care Management Supervisor 1 (Local Government) - Luzerne-Wyoming County Area Agency on Aging

Are you a compassionate, dedicated, and organized professional who is devoted to the overall well-being of our senior population? If so, Luzerne County Area Agency on Aging (AAA) is eager to welcome an Aging Care Management Supervisor 1 to play a vital role in providing high-quality care and support to those we serve. This is an excellent opportunity to make a meaningful difference in the lives of others while working in a collaborative and inclusive environment. We look forward to meeting you!

In this position you will report to the Aging Care Management Supervisor II. Responsibilities include dual supervision of six Aging Care Manager Ills, one Aging Care Manager II, and one Clerk Typist II. You will be expected to be knowledgeable of all the laws, rules, regulations, and operating procedures involved with the Protective Service and all aging programs and services. You will also act as a liaison with the local ombudsman and representatives from law enforcement and other legal entities.

Other general responsibilities include:

• Aids Supervisor II in planning, organizing, and assigning work to staff to ensure timely completion of work assigned.

• Reviews and approves work completed by care managers, which includes reports of needs, investigations, assessments, reassessments, care plans, and case summaries.

• Analyzes case records for completeness and adherence to established standards.

• Conducts regular case conferences with each care manager.

• Responds to casework queries for guidance on policies and appropriateness of plans, etc., in a prompt and knowledgeable fashion.

• Aids in evaluation of staff performance and makes recommendations regarding personnel actions.

• Participates in the process of interviewing and selecting prospective applicants for employment within the protective services department and recommends and* implements changes in staffing patterns as required by changing program needs.

• Completes reports as required, prepares correspondence, and maintains necessary records, tracks assignments, and identifies and addresses problem areas.

• On a rotation basis, screens after-hours' crisis calls and supervises the care manager on call.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Three years of experience in public or private social work and a Bachelor's Degree; or
• Any equivalent combination of experience and training including successful completion of 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences.
  
  

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• Hiring preference for this vacancy will be given to candidates who live within Carbon, Columbia, Lackawanna, Luzerne, Monroe, Schuylkill, Sullivan, Wyoming counties. If no eligible candidates who live within these counties apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• This posting requires submission of a copy of your college transcript(s). Unofficial transcripts are acceptable. You may upload your document as an attachment during the application process. You must still complete the application and answer the supplemental questions. All documents MUST be uploaded prior to the submission of your application.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.