Supervisor of Fulfillment Operations - Mesa, AZ

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading health care companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

We are seeking an experienced, analytical and motivated Supervisor, Fulfillment Operations to lead a team of Pharmacy Technicians in the Mesa, AZ office. In this fast-paced role, you would manage Pharmacy Technicians to oversee and direct pharmacy set up of initial supplies and workflow processes. Position will ensure productivity of initial automation line testing and work to improve current processes. Bring your pharmacy and supervision experience to a company that recognizes your contributions and encourages employee advancement.

*** Hours would be Monday-Thursday, 6:00am-4:30pm and Fridays from 8:00am-12:00pm ***

Primary Responsibilities:

• Lead and be accountable for a team of Fulfillment Pharmacy Staff to process prescription orders through Fulfillment and Inventory Operations
• Completes Pharmacy operational requirements by scheduling and assigning employees; following up on work results
• Leads efforts in recruiting, selecting, orienting, and training employees
• Provides leadership for training and development of team
• Monitors individual and team performance to ensure team is meeting and exceeding expectations
• Provides inspirational leadership and guidance to the team through feedback, performance management and individual development conversations
• Diagnose process improvement opportunities and partner with Senior leadership to drive continuous improvement
• Setup layout and ensure efficient space utilization
• Initiate, coordinate and enforce optimal operational policies and procedures
• Adhere to all warehousing, handling, and shipping legislation requirements
• Manage stock control and reconcile with data storage system
• Liaise with suppliers and transport companies
• Plan work rotations, assign tasks appropriately and appraise results
• Produce reports and statistics regularly
• Obtain and maintain all licensures and training as required by company, state, and federal guidelines
• Maintain necessary certifications and training to operate fulfillment equipment (forklifts, automation, etc.)
• Act as resource and leader for entire team
• Own and complete more advanced projects as required or directed by site leadership

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 1+ years of supervisory experience in a fulfillment, manufacturing or warehouse production setting.
• Experience driving continuous improvements and implementing change in an organization
• Experience driving results through effective Performance Management practices and tools
• Experience working in a production environment
• Proficient computer and organizational skills with the ability to focus on workload and achievement of both production and quality objectives
• Demonstrated ability to work the required hours, but also requires flexibility to work occasional overtime and weekends as necessary
• Demonstrated ability to demonstrate creating a culture of collaboration, recognition, inclusiveness and diversity
• Demonstrated ability to lift up to 50 pounds
• Demonstrated ability to stand for up to 8 hours with intermittent breaks
• Proven good verbal and written communication skills
• Proven solid teamwork and cooperation skills
• Demonstrated ability to work the required hours, but also the flexibility to work occasional overtime and weekends as necessary
• Willing to obtain a pharmacy tech in training license asap if hired if doesn't already have a AZ Pharm Tech license active.

Preferred Qualifications:

• Bachelor's Degree
• Pharmacy Practice and/or Health System regulatory and compliance experience
• Supervisory experience within a pharmacy production environment
• Experience producing document routine reports and correspondence

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.