Customer Service Representative

Are you ready to elevate your career and gain valuable experience in a dynamic environment? Staffmark has an excellent opportunity for a motivated and customer-focused individual to join a leading company in Houston, TX, as a Customer Service Representative. Bring your positive energy, strong communication skills, and desire to help customers, and become part of a supportive and diverse team!

Pay: $17/hr

1st Shift Hours: Monday - Friday, 8:00 AM - 5:00 PM

Responsibilities:

• Deliver outstanding customer service through phone, email, in-person, and web interactions.
• Communicate with on-the-road employees, resolve customer issues in a timely manner, and track and document customer concerns.
• Handle refunds and maintain accurate account records.
• Process payments, enter new subscription accounts, and generate work orders for drivers.
• Ensure missed stops and pick-ups are completed promptly.
• Perform credit checks on new customers and maintain records of transactions.
• Assist with scanning contracts, managing the Affirmative Action log, and ensuring compliance in the customer service area.
• Promote a positive company image and maintain a neat and organized workspace.

Employee Benefits/Perks: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, referral bonus potential, a business casual dress code, and more!

Qualifications:

• High School Diploma or GED.
• 1+ years of previous experience in a call center customer service role.
• Strong computer skills and proficiency in Microsoft Outlook, Microsoft Word, and Excel.
• Good communication, customer service, organizational, problem-solving, data entry, time management, and record-keeping skills.

If you have a friendly, customer-first attitude and are passionate about helping others, this is the temp-to-hire opportunity for you! Click 'Apply Now' to join Staffmark today. We look forward to connecting with you and helping you take your career to the next level!

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.