Technology Manager-Salesforce Administrator- EST/CST
Amplity Health | |
life insurance, paid holidays, 401(k) | |
United States, North Carolina, Charlotte | |
Jan 17, 2025 | |
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Technology Manager-Salesforce Administrator Amplity has a current opportunity for an Information Technology Manager-Salesforce Administrator This is a fulltime position working on behalf of one of our top clients. As an Amplity employee you will a base salary, bonus potential,401K, medical, dental, vision, employer funded life insurance, long-term, short-term disability, mental wellness program, paid holidays, PTO and more. The Technology Manager-Salesforce Administrator will serve as the primary interface with the client's technology teams within a remote Contact Center environment. This comprehensive role involves supporting remote user issues and collaborating closely with application managers and developers from the Client technology teams. Responsibilities:
Other duties as needed
Qualifications:
Key Competencies: Technical Expertise:In-depth knowledge of IT systems, networks, and software applications. Communication:Ability to convey technical information clearly and effectively to non-technical users. Collaboration:Strong teamwork skills and the ability to work effectively with diverse teams. Customer Focus:Commitment to providing exceptional support and ensuring user satisfaction. EPIIC Values: All positions at Amplity Health have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do.Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities. |