Implementation-Conversion Analyst I, FIS University Program

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Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?

Join the 2025 FIS University Program!

As a full-time employee in the FIS University Program, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager.

This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will:

• Learn how to work within a corporate environment
• Learn about the exciting world of Fintech and the role FIS plays
• Hear from FIS leadership about their journey and participate in senior leader networking opportunities
• Build a network of your peers from across the organization

This position is for a June 23, 2025 start.

About The Team

Our team consists of 3 major operational areas, the Migration Office, Operational Lifecycle Readiness (OLR) and general Client Experience (CX) Operations. The team's primary focus is to be a strategic partner to the Product, Development & Sales organizations to create a cross-functional implementation plan focusing on operational readiness and the best possible client experience as well as a successful go-to-market launch. We partner with all areas of the business in a collaborative working environment to enable FIS to make smarter, faster, and more informed business decisions.

What You Will Be Doing

• This employee will have exposure to various supporting areas of Professional Services.
• Data analysis: We use Power BI reporting to provide insights into potential gaps in our business. You will use this reporting to understand these areas of opportunity or to help prepare answers for stakeholders.
• Process Improvements: processes should have regular reviews in order to improve them. You will help document existing or updated processes, as well as help to communicate the changes.
• Project Management: to support business improvements, there are various internal projects across the broader organization. You will participate in activities related to our organization to ensure our deliverables are successfully completed.
• Participate in staff and other various meetings to update on progress, understand objectives of the organization, and to ensure that you are provided the support to be successful.
• Interacting with leadership while expanding on your existing leadership skills.
• Assist with new product / feature roll out activities, compile status reports on active projects, participate in Agile PI Planning activities, and provide support for the team.
• Learn what it means to be the 'Voice of the Customer' and apply the FIS Guiding Principles.
• Creating Standard Operating Procedures and Project Plans to enhance speed to market, internal and external efficiencies, and maximize revenue potential.

What You Bring

• Bachelor's degree in relevant field of study
• Proficiency in Microsoft Office Suite
• Fluent in English; Strong written and verbal communication skills
• Adaptability, a drive to learn, and strong problem-solving skills
• Ability to work well independently and within a team

Bonus If You Have

• Experience with Power BI
• Technical background

What We Offer You

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities - FIS is your final career step!
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect
• Student Loan Repayment Program: FIS will PAY OFF participants' undergraduate loan balance over 10 years of service! Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee's name.

*Current and future sponsorship are not available for this position*

#FISUJUNE2025

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass