Patient Access Representative - Registration - Sanctuary - Mon-Fri 11:30a to 8:00p

Location:The Sanctuary Outpatient Center -8960 Colonial Center DriveFort Myers FL 33905

Department: Registration Services - Sanctuary

Work Type: Full Time

Shift: Shift 1/11:30:00 AM to 8:00:00 PM

Minimum to Midpoint Pay Rate:$15.64 - $18.75 / hour

• We are proud to be one health system, united as Lee Health, dedicated to providing high-quality, compassionate, and patient-focused care. We embrace diversity and inclusion, creating an environment where everyone feels valued and supported.
• Starting your career with Lee Health means joining a caring workplace culture with amazing coworkers, access to excellent benefits (like up to 5% retirement match and college tuition reimbursement after one year), opportunities for career growth, a healthy work-life balance, and a competitive salary.
• Monday to Friday 11:30am to 8:00pm

Responsible for providing exceptional verbal and written customer service in a team-based environment. Patient Access Representatives play a key role in the success of Outpatient Registration, as his/her immediate interaction with patients, impacts revenue, repeat visits and patient satisfaction. Must be able to identify issues as they occur and take appropriate actions to resolve them. This position will also include time of service collections and maintaining department work queues. Late hours, holidays, and weekends may be required.

Education:High School Diploma or GED Equivalent.

Experience: 1 or more years of Customer Service- Required. 1 or more years of Medical Office Experience- Preferred.

Certification: N/A

License: N/A

Other: Must be organized, dependable, practical and driven.

US:FL:Fort Myers