Customer Programs Senior Manager

ABOUT INSPIRE MEDICAL SYSTEMS

Inspire is the first of its kind medical device designed to make a difference in the lives of those living with Obstructive Sleep Apnea (OSA). We are revolutionizing the sleep industry with our FDA-approved medical device, designed to reduce OSA severity for those who cannot tolerate or get consistent benefit from CPAP. Inspire Medical Systems is committed to enhancing patients' lives through sleep innovation. We are steadfast in our commitment to prioritize patient outcomes, act with integrity and lead with respect. With positive persistence at our core, we are committed to all those we serve.

WHY JOIN OUR FAST-GROWING TEAM

At Inspire, we value people - your diverse experiences, backgrounds, and thoughts. We elevate voices and encourage learning opportunities to build a professional network that grows into community. We embrace a people-first culture by offering hybrid work schedules, excellent benefits, 401k matching, ESPP, flexible time off (FTO), and tuition reimbursement.

If you're passionate about making a difference in people's lives and want to work with innovative technology, come be a part of our great team!

ESSENTIAL JOB FUNCTIONS

The Sr. Manager of Customer Programs will lead the development and implementation of strategic health care provider (HCP) thought leadership initiatives to support Inspire's peer to peer education strategy. This key role will lead a team and focus on development of teaching centers and expanding program offerings to increase recognition of Inspire as a standard of care for qualified patients. This role will have the responsibility of building new programs, leading a team, and will report to the Director of Medical Education.

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE

• Lead and develop team of motivated medical education staff and assure execution to the current plans and programs
• Identify new opportunities to improve education programs, program management, and productivity within the medical education team
• Develop and execute national a peer-to-peer skills-based training program for ENT and Sleep Physicians
• Expand on current HCP offerings and identify unmet program needs
• Build resources, such as presentation tools, and teach KOLs how to communicate to their peers about Inspire in a way that is compelling and easy to act on to help patients.
• Coordinate with sales team to develop a process to keep Inspire communication with about medical education streamlines and consistent.

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required:

• Bachelor's degree in business, science or engineering required.
• Minimum of 8 years in medical education experience or equivalent
• Medical KOL program and communications experience
• Minimum of 3 years as a senior product manager or marketing manager in the medical device or pharmaceutical industry preferred
• Experience with new medical technologies is preferred
• Ability to travel frequently, including weekends

Preferred:

• Master's degree in business preferred.

SALARY

The salary for this position is expected to be between ($140,000 - $200,000) and will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level.

BENEFITS AND OTHER COMPENSATION

Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):

• Multiple health insurance plan options.
• Employer contributions to Health Savings Account.
• Dental, Vision, Life and Disability benefits.
• 401k plan + employer match.
• Identity Protection.
• Flexible time off.
• Tuition Reimbursement.
• Employee Assistance program.
• All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.

Inspire Medical Systems provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, creed, sex, national origin, age, disability, marital status, familial status, sexual orientation, status regarding public assistance, membership or activity in a local commission, military or veteran status, genetic information, pregnancy or childbirth, or any other status protected by applicable federal, state, and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training, and social and recreational programs. Inspire Medical Systems complies with applicable laws governing non-discrimination in employment in every location in which Inspire Medical Systems has facilities. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

Inspire Medical Systems is anequal opportunityemployer with recruitment efforts focused on ensuring a diverse workforce.Applicants with a disability that need accommodation to complete the Inspire Medical Systems application process should contact Human Resources at 844-672-4357 or email careers@inspiresleep(dot)com

Inspire Medical Systems participates in E-Verify.