Admissions Call Center Specialist
 Universal Technical Institute | |||
life insurance, parental leave
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 United States, Arizona, Phoenix | |||
| 4225 East Windrose Drive (Show on map) | |||
 Jan 10, 2025 | |||
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Admissions Call Center Specialist Job Locations
US-AZ-Phoenix ID
2025-7165
Overview Elevate Your Career as a Call Center Specialist in the Greater Phoenix Area!
Do you have a talent for persuasion and a passion for helping people make life-changing decisions? If you're in the greater Phoenix area, Universal Technical Institute has a dynamic opportunity for you. We're seeking a driven individual to join our team as an Call Center Specialist, where you'll be the catalyst that inspires prospective students to take the leap into a rewarding career in the skilled trades. You'll be a key player in driving enrollment by engaging potential students, highlighting the benefits of our programs, and motivating them to take the next step.
What We Offer
* $20/hr with full benefits
* hybrid work schedule (3 days in-office, 2 days remote) at a great office location in north Phoenix
* No weekend work!
* FREE Tuition at UTI or Concorde for you AND your Immediate Family
* Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection
* Paid Parental Leave What we're looking for * A fast-paced achiever who thrives on meeting and exceeding goals
* A persuasive communicator with the ability to build rapport quickly and turn interest into action
* Someone who is proactive and relentlessly focused on driving results
* Must be able to commit to a hybrid work schedule, with 3 days in-office. Responsibilities What You'll Be Doing
* Engage with potential students through outbound calls and other communication channels, assess their eligibility and interest, and schedule personalized campus visits
* Master the details of our education program offerings, campus locations, and admission standards to confidently promote them
* Work efficiently from activity queues in Dynamics CRM, documenting interactions to ensure a streamlined process
* Consistently meet daily, weekly, and monthly engagement and conversion targets
* Other duties as assigned Qualifications Education / Experience
* High school diploma or GED required
* Experience working in a contact center environment is preferred
Skills
* Ability to work in a fast-paced environment where deadlines are essential
* Ability to listen, react and establish rapport quickly
* Self-motivated and action oriented About Us | |||