IT Asset Specialist II

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose:

Under general supervision, tracks and manages the organization's hardware and software technology assets across the ITAM lifecycle. This role is responsible for the effective and efficient execution of the organization's IT Asset Management policies, processes, and procedures as well as ensure adherence to all corporate or regulatory compliance standards and requirements.

Essential Functions:

• Maintain accurate inventory of IT equipment and other IT assets through inventory audits
• Ensure accuracy of the IT Asset repository for hardware assets across the organization
• Track hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, procurement, receiving, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposal
• Fulfill purchases of peripherals and supplies through approved systems and vendors
• Promptly receive incoming inventory and maintain an impeccable workspace
• Manage the receipt of hardware including inspection, validation, and shipment tracking
• Partner with desktop services and engineering to prep/build/configure laptops, desktops and mobile devices for new hires, break/fix, and upgrades
• Prepare laptops, mobile devices and/or accessories for shipment to remote team members
• Ensure stock is maintained with the items needed to keep employees productive
• Facilitate the asset reclamation process for employee separations
• Facilitate the compiling of decommissioned hardware asset data and prepare assets for donations or decommission/destruction in coordination with third-party disposal services
• Manage the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portals
• Monitor overall software license entitlements including current utilization, periodic reconciliation, and software reclamations
• Performs periodic software license reviews, true-ups, and internal audits to assess current software risks and compliance posture of the organization
• Define, review, and maintain the approved hardware and software lists and IT Asset Catalog
• Maintain ITAM training documentation and provide process knowledge and support to stakeholder teams
• Suggest ways to improve processes and solve problems
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data
• Stays current on the latest industry technologies, trends and strategies.
• Assists employees, vendors or other customers by answering questions related to IT Asset Management processes, procedures and services.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform tasks and other duties as assigned by their supervisor.

Minimum Qualifications:

• This position requires a high school diploma or GED.
• Must have a minimum of 2 years of experience in IT Asset Management, IT Service Management, inventory mgmt. or related fields.
• Understanding of common IT platforms and technologies (i.e. Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications).
• Proven experience in managing hardware and software assets at an enterprise level and/or in a high security environment.
• Skillset and/or knowledge of leading ITAM and IT Service Management toolsets.
• Understanding of common audit, compliance, and regulatory standards related to hardware and software asset management.
• Ability to work effectively as part of a team and communicate risk as it relates to the business.
• Proven ability to prioritize multiple projects and ability to work with minimal supervision are required.
• Strong oral and written communication skills, effective negotiating skills, and demonstrated ability to work collectively in planning and implementing change.
• Must be US Citizen or US National only.
• Background and drug screen.

Preferred Qualifications:

• Bachelor's degree preferred; degree in related field preferred (i.e. Management Information Systems, Finance/Accounting, Computer Science, etc.).
• Prior Financial Services and/or FinTech industry experience.
• Certified Hardware Asset Management Professional (CHAMP) / IAITAM.
• Certified Software Asset Manager (CSAM) / IAITAM.
• ITIL Foundations or higher-level certification

Physical Requirements

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work will require standing, walking, kneeling, bending and reaching to identify asset information on fixed hardware. Must be able to lift up to 50 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

The pay scale for this position in:

Phoenix, AZ in USD per year is: $31.25/hr. - $36.06/hr. ($65k - $75k)

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.