Customer Service Representative
 Heilind Mil-Aero | |
tuition reimbursement, 401(k), employee discount
| |
 United States, New Jersey, Lumberton | |
 Jan 09, 2025 | |
|
JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts. A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the Heilind experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned.
EDUCATION/EXPERIENCE: A Customer Service Representative needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. SKILLS AND REQUIREMENTS:
PHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. WORKING CONDITIONS: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate connecting Components and Trek Connect -- Divisions of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. VEVRAA Federal Contractor To perform this position, you must be a US Citizen due to contractual requirements with the US Navy.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities: We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Interstate Connecting Components - A Division of Heilind Mil-Aero, LLC takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Heilind Mil-Aero is a VEVRAA Federal Contractor.
The American with Disabilities Act of 1990 (ADA) prohibits discrimination by employers, in compensation and employment opportunities, against qualified individuals with disabilities who, with or without reasonable accommodation, can perform the "essential functions" of a job. A function may be essential for any of several reasons, including: the job exists to perform that function, the employee holding the job was hired for his/her expertise in performing the function, or only a limited number of employees are available to perform that function.
As a Federal Contractor, we are required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding your legal rights and protections, please click on the following links:
ICC and TrekConnect, a subsidiary of Heilind Mil-Aero, offers a comprehensive benefits package to all full time, regular employees which include:
| |