Unit Secretary Behavior Medicine Center

Job Summary: The Unit Secretary works under the direction and supervision of a Registered Nurse and/or physician in the clinic environment to perform the secretarial and clerical aspects of patient care; ensures optimum and efficient clinic operation and patient flow. Utilizes interpersonal skills to maximize excellence in customer service, safety, and professionalism. Contributes to a work environment of caring and cooperation among a culturally diverse workforce and patient population. Maintains inventory of supplies, equipment, and forms. Performs other duties as needed.

Education and Experience: High School Diploma or GED required. Minimum one year of unit/medical secretary experience in a hospital or acute care setting required. Minimum one year of college and/or equivalent experience in medical or computer knowledge or previous computer experience preferred.

Knowledge and Skills: Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use telephone, computer, printer, and software programs necessary to the position. Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following policies; work calmly and respond courteously when under pressure; collaborate with the healthcare team; accept direction. Able to communicate effectively in English (and Spanish preferred) in person in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to the position.

Licensures and Certifications: None