Aftermarket Spare Parts Sales Representative

Radyne Corporation
$21-23
United States, Wisconsin, Milwaukee
211 W Boden St (Show on map)
Jan 16, 2025
We are seeking a highly skilled and customer-focused Aftermarket Spare Parts Sales Representative to join our team. The ideal candidate will have excellent computer skills, proficiency in MS Office applications, and the ability to efficiently look up part numbers in an ERP system. Prior experience in customer service within organizations handling a large variety of mechanical and/or electrical SKUs, such as Autozone, Home Depot, Grainger, or similar, is essential. Duties Preform data entry for customer jobs. Answer, screen and forward incoming phone calls. Respond to inquiries via email and phone. Keep customer and job data records up to date. Perform other clerical duties such as filing, photocopying, transcribing and faxing preform minor cost quotations for customer orders. Assist customers in identifying and purchasing aftermarket spare parts. Use ERP systems to look up and manage part numbers, inventory, and orders. Provide excellent customer service by addressing inquiries and resolving issues promptly. Maintain accurate records of sales, customer interactions, and inventory. Collaborate with other departments to ensure timely delivery of parts. Stay updated on product knowledge and industry trends. Handle multiple tasks efficiently and accurately in a fast-paced environment. Requirements Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Having a mechanical aptitude is a plus Knowledge of tools and assembly is a plus Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service focused High school degree EEOC Drug free Equal Opportunity Employer - Minorities/Females/Disabled/Veterans EOE - Minorities/Females/Disabled/Veterans Equal Opportunity Employer - M/F/Disabled/Veterans EOE/Drugfree