Terminal Operations Manager

Description:
VMD has an exciting opportunity for you to join as a Terminal Operations Managerworking at the San Francisco International Airport (SFO). In this role, you'll have the opportunity to oversee daily operations related to the screening of passengers, baggage, and cargo to carry out the mission of protecting the traveling public. This includes, but is not limited to:

• Application of and in-depth knowledge of all current TSA Security Screening Directives and Regulations and Standard Operating Procedures to manage passenger checkpoints and baggage screening areas with fidelity.
• Management and support of the collection of various performance metrics.
• Analysis of performance metrics and proposal of process improvements that will eliminate systemic or individual weaknesses, vulnerabilities, or inefficiencies in the screening process.
• Prioritization of the safety and security of the traveling public while honoring their customer service needs.
• Development of cooperative and collaborative relationships with all airport stakeholders.
• Delegates tasks to direct reports to develop their skill sets and broaden their experience;
• Monitor individual performance and providing frequent communication in order to promote leadership development.
• Monitors screening operations and collaborates with TSA counterparts to ensure TSA policies and directives are adhered to and coordinates implementation of new TSA directives and procedures.
• Scheduling of screening personnel.
• Promotion of screener development through ongoing assessment of individual performance and provision of frequent feedback.

Qualifications:

• At least 5 years of management experience in aviation security, airport operations, or personnel security services (demonstrated experience in supervising personnel in a Federal government environment is highly desired) or 3 years as a certified Supervisory TSO (STSO) or higher position.
• Proficient with Microsoft Outlook (E-mail, Word, Excel, and PowerPoint) at the intermediate to expert level required to generate reports, statistics, timelines, tables and correspondence.
• Ability to gather, compile, review and analyze data required.
• Ability to use sound judgement in resolving issues, knowing when to escalate them, and making recommendations.
• Ability to oversee a team of 300+ employees.
• Ability to communicate verbally and in writing in an effective, efficient, and professional manner.
• Be proficient in English (defined here as the ability to read, write, speak, and comprehend, with fluency, any information that is presented in English).
• Pass a pre-employment Drug Screening and submit to and pass random drug/alcohol testing.

Education Requirement: Bachelor's degree
Specific Field of Study or Degree (if any): Any
Can Additional Years of Experience Substitute for Degree? Yes
Minimum Years of Overall Experience: 5
Minimum Years of Specific Experience in Field: 5
Minimum Clearance to Start:Secret Clearance
Work Status Allowable:US Citizen
Required Certification(s):N/A
Travel:Little (less than 10%)
Telecommute Options:None

Desired Skills / Experience:

• Background in operational scheduling
• Previously served as a Supervisory Transportation Security Officer (STSO)

• Annual Salary range of $95k-$140k

• Medical | Dental | Vision
• 401K
• Vacation Leave | Sick Leave
• Flexible Spending
• Life insurance
• Employer Paid Long | Short Term Disability
• Tuition & Training Reimbursement Program

• Telecommute Option:No
• Relocation:Relocation is not provided.

• At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.
• We help protect American Citizens and the nation's most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don't just dream big, we act on it - through teamwork, dedication, and resilience.
• Learn more about VMD culture here: VMD Culture

• As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and Critical Infrastructure Protection since 2002. Our mission has now expanded, and we have merged with Xcelerate Solutions to revolutionize end-to-end enterprise security. Together we are committed to protecting our nation's citizens, critical infrastructure, and resources.

VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.