Specialist, Learning and Development

JOB IDENTIFICATION

• Job Title: Specialist, Learning and Development
• Department: NSITE, Learning and Leadership
• Reports to: Program Director, Learning and Leadership
• Location: Alexandria, Virginia
• Grade: 17
• FLSA Status: Exempt

STATEMENT OF PURPOSE

The Specialist, Learning and Development supports the purpose and objectives of NSITEs Learning and Leadership Programs and its structure, administration, programmatic functions, grant awards, knowledge management and best practices, and ensures high-quality deliverables, adherence to timelines, data management and excellent customer response. The specialist will work in a team environment as well as independently in the delivery and growth of NSITE learning and leadership development programs.

The Specialist, Learning and Development provides project, curriculum, and logistics support to Learning and Leadership programming, including furthering the goals. The Specialist ensures that goals are achieved, including championing learning and professional development opportunities for people who are blind or low vision and employers interested in implementing inclusive recruiting and hiring practices and accessibility measures in their workplace.

RESPONSIBILITY FOR THE WORK OF OTHERS

Has no direct reports. Negotiates cooperation, partnerships and/or commitment with peers and program participants across all departments and in associated agencies, vocational rehabilitation agencies, corporate partners, and NIB in carrying out tasks and completing projects.

BUSINESS COMMUNICATIONS

Employees in Other Divisions: Frequently

Supervisory Personnel: Frequently

Associated Agency Personnel: Occasionally

Federal and/or State Government Agencies: Rarely

Corporate Partners and/or Clients: Rarely

EDUCATION REQUIRED

Bachelors degree and a minimum of five years related work experience in organizational development, adult learning, training, human resources, or project/program management is required, a M.Ed. is preferred. An equivalent combination of education and experience may also be acceptable.

EXPERIENCE

• Minimum of three years related work experience in adult learning, training, and project management is required.
• Professional work experience in the learning arena and leadership development is preferred. Experience in instructional design or organizational development is desirable.
• Ability to work independently and as a team member in a dynamic, results-oriented, office environment is required.
• Practiced in managing multiple responsibilities, organizing detail-oriented work, accessing resources, handling complex projects, and people skills is preferred.
• Assistive technology proficiency assessment and assistive technology teacher training experience preferred.
• Experience with universal design, education, research, and technology preferred.
• Experience with software and hardware, mobile applications, innovation and accessibility for e-learning and web-accessibility preferred.

TRAINING AND SPECIALIZED KNOWLEDGE

• Computer and Internet mastery and the Microsoft Office Suite of products, incl. Outlook, PowerPoint, Excel, and Word is required.
• Proficiency as a participant in virtual meeting platforms, e.g., Teams, Zoom, is required, proficiency as a host on virtual platforms is preferred.
• Mastery of assistive technology is required if a user.
• Ability to assess accessibility of technologies, work environments, etc. is a plus.
• Experience in database management is preferred.
• Project management skills and experience is preferred.
• Instructor and/or facilitator certification will be a plus.
• Classroom curriculum and training module development will be a plus.
• Superb written and oral presentation skills are required (i.e., able to compose correspondence, detailed announcements and reports and clearly relay complex information to internal and external customers).
• Proven problem-solving skills and ability to be solution oriented.
• Ability to effectively work with individuals of diverse backgrounds and abilities under pressure of deadlines and complex projects.

TRAVEL REQUIRED

Up to 25% to include training sessions and non-training events.

Core Competencies

• Accountability
• Communication Skills
• Ethics/Integrity
• Customer Care
• Job Knowledge/Technical Skills
• Process Improvement

SPECIFIC DUTIES AND RESPONSIBILITIES

1. Training

• Coordinate nation-wide course implementation and instructor training for decentralized, centralized, and virtual course delivery.
• In coordination with Program Director, supervise program instructors and coordinate activities with NIB, NIBs associated agencies, vocational rehabilitation agencies, and corporate training partners/clients, as appropriate.

1. Operations

• Participate in the development, implementation, and maintenance of Learning and Leadership Program delivery systems, training activities, participant application processes, evaluation activities and services.
• Coordinate and carryout program logistics, scheduling, instructor needs/logistics, and customer service.

1. Development

• Participate in the development and maintenance of curricula, program implementation systems, accessible course materials, training activities and related auxiliary materials and products.

1. Planning

• Assist in the assessment of field unit and course sponsor needs for the implementation of local and distant learning opportunities, including design of solutions.
• Coordinate instructors and instructor training, and schedule training programs. Maintain a training calendar.

1. Administration

• Coordinate and carry out administration of Learning and Leadership Programs, including communications, customer response and program support.
• Create, maintain, and manage industry-excellent databases and systems for data collection, record keeping and tracking.
• Handle Learning Management System (LMS) administration and maintenance.
• Assess practices and integrate continuous improvement regarding the efficiency, accessibility and effectiveness of training delivery, data collection, application processes, enrollment, customer response, and program evaluation.
• Handle program logistics such as curriculum delivery systems, application processes, enrollment, and evaluation activities.
• Respond to participant and customer needs and handle follow on customer care.

1. Instruction

• Facilitate and teach at various sessions as assigned or as necessary.

1. Outreach

• Inform audiences and promote NSITEs learning and development opportunities and related activities; handle multifaceted communiques.
• Be a resource and provide guidance regarding learning opportunities, training needs, including recommendations and other interventions.
• Collaborate and work together with colleagues to dovetail and advance initiatives, deliverables, and synergies of NSITE Learning and Leadership programs and other NSITE departments and their initiatives.

1. Quality Improvement

• Assess practices and integrate continuous improvement to the efficiency and effectiveness of training delivery, instructor training and preparedness, databases, registration, participant application processes, grant administration, customer response, program evaluation, competency profiling and contract management.

1. Fulfill additional responsibilities as assigned.

This job description does not imply that the above list includes the only duties to be performed. The incumbent in this position will perform such other tasks as may be required for the effective operation of the Learning and Leadership team, other NSITE departments, or upon the request of the Program Director, Learning and Leadership or the NSITE Executive Director.

NSITE is an Equal Opportunity/Affirmative Action Employer

NSITE is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, or protected Veteran status.