Enrollment Coordinator

If you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.

This role will support campuses falling into Herzing University's south region and will be located at one of the following campuses: Akron, Birmingham, New Orleans, Atlanta, Nashville.

We offer a comprehensive benefits package including outstanding education assistance programs. To learn more about Herzing University and our values, visit us at: https://www.youtube.com/watch?v=FusbVnks_YQ

HOURS:

• Schedule is a 40 hour work week, Monday through Friday with shifts varying from 8AM-5PM, 9AM-6PM & 10AM-7PM (each day may vary) based on business need and external community events (some nights and weekends may be required occasionally).

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor's degree or equivalent experience in a relevant field.
• Prior experience in college admissions or related field is preferred.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Student Support: Serve as the main contact for campus students accepted to the university, providing timely and accurate information to guide them through the enrollment process.
• Enrollment Process: Assist students in completing all necessary enrollment forms, ensuring compliance with university policies and procedures.
• Information Sessions: Conduct informative sessions for prospective students and their families, sharing detailed information about the university, programs, and admissions requirements.
• Campus Tours: Organize and conduct campus tours, showcasing the university's facilities, resources, and campus life to prospective students and visitors.
• Student Interviews: Conduct interviews with prospective students, evaluating their qualifications, goals, and fit for the university.
• Cohort Management: Collaborate with the admissions team to identify and communicate cohort needs to ensure optimal enrollment and fill rate. Regularly assess cohort capacities and communicate any gaps or potential areas of concern to the admissions team.
• Communication: Maintain regular communication with students, answering inquiries via various channels (e.g., email, phone, in-person meetings), and providing updates on the enrollment process. Drives continued student engagement up through the third week of class.
• Documentation: Maintain accurate records of student interactions, ensuring that all pertinent information is properly recorded in the university's systems.
• Collaborative Partnerships: Collaborate with various departments, including faculty, financial aid, and student affairs, to address student needs and facilitate a seamless enrollment experience.
• Admissions Events: Support admissions team in organizing and executing recruitment events, including open houses, information sessions, community events, and enrollment fairs.
• Stay Updated: Keep abreast of changes in university policies, admissions requirements, and programs to provide up-to-date information to prospective and enrolled students.

Herzing University is committed to providing a diverse environment and is dedicated to fostering a culture and atmosphere of mutual respect. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.

It is the university's practice to recruit and hire without discrimination because of skin color, gender, religion, LGBTQi2+ status, disability status, age, national origin, veteran status, or any other status protected by law. https://www.herzing.edu/about/diversity

Herzing University prohibits sex-based discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at https://www.herzing.edu/title-ix.