Associate Director of Bursar Services

Associate Director of Bursar Services
Hondros College of Nursing

The Associate Director of Bursar Services is responsible for ensuring students are given a financial plan that is estimated to cover their current costs in full through collaboration with both the central support bursar department and the financial aid staff at the College. This position oversees the central support bursar department and is responsible for the management and execution of bursar operations for the entire college. The incumbent of this position will have a strong knowledge of student ledgers, payment plans, accounts receivable and collection of documents.

Responsibilities:

Central Support -

• Develop bursar department daily/weekly/quarterly processes and implement checks and balances to ensure completeness and accuracy
• Audit Central Support Bursar Staff Personal Financing Estimators & Related Supporting Documents
• Act as a backup to the bursar staff to initiate, implement, and deliver student deferred payment plans (DPP) to students and collect and maintain all student payment plan documents into student management system
• Responsible to ensure bursar staff is accurately and professionally communicating to internal and external parties and in a timely manner
• Manage and assist with student inquiries regarding payment plans, balance due, and ledgers
• Responsible for maintaining college personal financing estimator and additional bursar related business office documents & policies
• Update appropriate systems to ensure the timely processing, funding, billing and collections of the package selected
• Responsible for ensuring payment plan email communication is delivered to students
• Responsible for weekly collection reporting for student payment plans to management
• Manage all aspects of college accounts receivable aging review process
• Accountable for ensuring all students are issued a financial plan that will cover their out-of-pocket costs
• Act as a point of contact for policy exceptions for bursar office related items
• Acts as a point of contact for escalated student issues
• Assist Director of Finance in implementing and reviewing reporting requests
• Collaborate with the marketing department on tools to improve the student experience for the business office
• Perform other duties and responsibilities as assigned

Campus -

• Responsible for ensuring the central bursar office completes audits of campus financial aid staff Personal Financing Estimators & Related Supporting Documents for the business office including proper designation of student method of payment
• Act as a backup to the campus financial aid staff to initiate, implement, and deliver student deferred payment plans (DPP) to students and collect and maintain all student payment plan documents into student management system
• Responsible for training and development of campus staff
• Responsible for ensuring the campus staff is informing students of their financial obligation and financial policies and procedures as related to their educational expenses
• Act as a point of contact for policy exceptions for bursar office related items
• Acts as a point of contact for escalated student issues
• Perform other duties and responsibilities as assigned

Compliance -

• Develop and maintain College bursar policies, procedures, documents and best practices
• Responsible for working with APEI Finance in the collection and review of information requested by internal auditors for Sarbanes-Oxley testing.
• Responsible for working with APEI Finance in the collection and review of information requested by external auditors for revenue recognition testing.
• Responsible for working with APEI Finance in the review and approval of all bursar related business process narratives related to Sarbanes-Oxley.
• Represents the College to various institutional divisions as well as externally to governmental agencies, vendors, students and their parents, and/or the general public.

Requirements:

• A Bachelor's degree is preferred
• Two years accounting/financial/bursar experience or equivalent education
• Knowledge of correct grammar, spelling and punctuation
• Knowledge of office procedures and equipment
• Knowledge of PC's and appropriate software
• Excellent verbal and written communication skills
• Ability to interact diplomatically with a variety of individuals at various organizational levels
• Ability to identify moderately complex administrative issues and problems and resolve or escalate to appropriate individual
• Knowledge of basic accounting principles and practices
• Knowledge of basic budgeting procedures
• Ability to maintain confidentiality of information

About Us:

Since 2006, Hondros College of Nursing has been graduating high-quality, work-ready nurses who enter the field with exceptional clinical, communication and collaborative skills. Our approach is focused and direct - truly the Better Way to Become a Nurse. Our unique Learn and Earn Ladder approach sets Hondros College of Nursing apart from the typical educational path. After completing one program, students can work as a nurse and earn income before taking the next step - or they can keep progressing through each program to the next level. No matter which route they take, Hondros nurses always receive an unprecedented amount of support in a student-centric, family-like environment. For more information about Hondros College of Nursing, please visit: www.hondros.edu

It is the policy of Hondros College of Nursing to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Hondros College of Nursing does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.