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Design Coordinator

TEKsystems
$40.00 - $45.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Maryland, Sparks
Nov 21, 2024
Description: Our client is one of the top A&E firms in the nation that supports various industries not limited to energy, telecommunications, transportation, water, utility, etc. In addition to their Engineering sectors they also have a construction services sector and IT sector that all work in constant collaboration. With the diversity of industries they support along with various customers, this means they have a wide range of design software they are required to be proficient in. This design software is not limited to Bentley, Microstation, AutoCAD, Civil 3D, etc. With the large amount of Engineers and clients they have, our client has a "Design Support" section within their IT department that is focused on technical support and overall guidance across the specific platforms. With increased volume, and some upcoming retirements, our client is in need of a Civil 3D specialist to work in their IT department and support internal users on any/all questions Civil 3D related. This resource's functions are not limited to the following: * Service as the internal helpdesk SME for Civil 3D * Provide timely and helpful customer service in a positive and professional manner * Provide production Civil 3D support * Respond to requests for Civil 3D technical assistance in person, via phone or electronically * Diagnose and resolve Civil 3D technical hardware and software issues * Educate and empower employees with Civil 3D and IT training * Log all Help Desk interactions in a timely manner * Assist with developing, implementing, and enforcing Civil 3D workspaces and standards * Research questions using available information resources * Provide technical support for all Civil 3D software * Support Corporate CAD Manager's vision and responsibilities * Assist with organizing CAD environment * Assist with project standards coordination as required * Complete other duties as required/assigned Top Skills Details: 1. 5+ years of experience working within and supporting Civil 3D design software (Autodesk platform). 2. Experience providing technical support for design software to cross functional teams. 3. Strong customer service and coordination abilities. Benefits Options: Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.