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Academic Advisor I

Georgia Southern University
United States, Georgia, Statesboro
Nov 21, 2024


Academic Advisor I

Job ID: 279304
Location: Statesboro, Georgia;Georgia Southern - Savannah;Georgia Southern - Hinesville
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

To learn more about Georgia Southern's Vision, Mission and Values please click here: https://president.georgiasouthern.edu/performance-excellence/mission-values/

Location

This is a general applicant pool for Academic Advisor I positions available on all three campuses of Georgia Southern University.

Department Information

Center for Advising, Retention, and Completion

Job Summary

Serve as frontline contact for undergraduate students for developmental academic advising to drive engagement and empower students to achieve their academic and career goals. Build formative relationships with students by interpreting information concerning course descriptions, program requirements, prerequisites, and registration procedures. Play a vital role in maximizing undergraduate students' persistence to graduation. Consistently exhibit service, collaboration, and excellence as championed by the Division of Enrollment, Marketing, and Student Success.

This position has been identified by Federal Law (Jeanne Clery Act) as a Campus Security Authority (CSA), with significant student and campus responsibilities. CSA's are obligated to report crimes reported to them which occurred on campus, in public areas bordering campus and in certain non-campus buildings owned or controlled (leased) by the University.

Responsibilities
  • Accurately Advise students on degree requirements; program changes; and resolution of academic problems
  • Meet minimum KPI targets for advising campaigns
  • Monitor student academic progression and participate in CARC retention outreach efforts
  • Support students in the establishment of academic and career goals; and identify and address challenges that may negatively impact student success
  • Communicate key advising updates to students through coordinated CARC campaigns and based on caseload needs
  • Provide current and returning students with in-depth information regarding course descriptions, prerequisites, program requirements, and registration procedures
  • Participate in New Student Onboarding and Orientation: create presentations; resolve academic related issues and evaluate courses
  • Consistently comply with academic policy and communicate those policies accurately to students
  • Represent center, unit, and university at institutional meetings and events as assigned
  • Develop and maintain student files and records in accordance with CARC policy


Required Qualifications

Educational Requirements
  • Bachelor's Degree

Required Experience
  • One (1) or more years of related work experience


Preferred Qualifications

Preferred Educational Qualifications
  • Master's Degree


Proposed Salary

$46,800

This is an exempt position paid on a monthly basis.

Required Documents to Attach
  • Resume
  • Cover Letter
  • Two (2) Professional References


Knowledge, Skills, & Abilities

ABILITIES
  • Consistently exhibit engaging customer service
  • Ability to support various constituencies served by the University
  • Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position
  • Ability to work independently and within a team environment

KNOWLEDGE
  • Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success.

SKILLS
  • Effective communication (verbal and written), organizational and human relations skills


Apply Before Date

February 28, 2025

Application review may begin on November 25, 2024.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Proof of valid driver's license upon hire and throughout employment

Equal Employment Opportunity

Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information
  • Must be able to perform duties and responsibilities with or without reasonable accommodation
  • May be required to maneuver items weighing up to 25 pounds with or without reasonable accommodation
  • Workweek occasionally extends beyond 40 hours
  • Evening and weekend work may be required
  • Work generally performed in office environment
  • Occasional travel may be required
  • May be required to drive a University vehicle


Background Check
  • Standard + Education & DMV


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=279304&PostingSeq=1

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