Tour Coordinator

The Office of Undergraduate Admission at the University of Virginia invites applications for the position of Tour Coordinator. Under the supervision of an Associate Dean, the Tour Coordinator performs duties related to the recruitment, admission, and enrollment of students to the University.

The Tour Coordinator's responsibilities include oversight of daily admission visits and special group tours and ensuring a warm and welcoming experience for visitors. This role will also manage the day-to-day operations and staffing for a team of student ambassadors/tour guides, which we call admission interns. The tour coordinator will create and give reports on visit metrics and monitor survey feedback, contributing to the greater strategic plan of the recruitment team and Office of Undergraduate Admission. Additional responsibilities will include support for admission events, procurement and management of promotional items and materials, and general project management.

We are seeking caring, creative, collaborative, and student-centered individuals who are interested in a career that is fulfilling and rewarding and who want to help us strengthen the excellence, diversity, success, and sense of community of the UVA student body for the next decade and beyond.

As Admission professionals at the University of Virginia, we are committed to caring for students from their first interaction with the University through Final Exercises and beyond; we compete for talented students from all walks of life who will make each other better; we collaborate joyfully with colleagues to help these students make the most of their gifts and their time on our campus, which we call the Grounds; and we are working to make UVA more accessible to low-income, first-generation, and underrepresented high-school students.

Minimum Qualifications

• High School Diploma

• At least one year of experience

Preferred Qualifications:

• Associate or bachelor's Degree.

• Two years of relevant experience in Admission, Student Financial Services, Student Affairs, College Counseling, work with a Community Based Organization (CBO), or event planning; Demonstrated ability to make independent judgments and work under pressure; a strong work ethic and desire to work collaboratively as a member of a high functioning Admission team.

Knowledge, skills and abilities: Strong organizational skills; Ability to lead and work collaboratively with a team and interest in team development; familiarity with database systems and/or CRMs, specifically Slate; ability to work occasional evenings and weekends; experience with utilizing technology in work responsibilities; strong interpersonal, verbal and written communication skills; and willingness to travel and work flexible and irregular hours.

Appointment Terms:

This is a full-time, permanent position in Charlottesville, Virginia. This role will report in person. Salary is commensurate with qualifications and experience and includes a comprehensive benefits package.

This is a Non-Exempt level, benefited position. For more information on the benefits at UVA, visit www.hr.virginia.edu/benefits. This position will remain open until filled. This position will not sponsor applicants for work visas.The University will perform background checks on all new hires prior to employment.

To Apply:

External applicants please apply through our job board at https://jobs.virginia.edu/us/en/job/R0063715/Tour-Coordinator.

Internal applicants must apply through their UVA Workday profile by searching 'Find Jobs', and then search 'R0063715'. Complete an application online with the following documents:

• CV or Resume

• Cover letter

Upload all materials into the resume submission field, multiple documents can be submitted into this one field. Alternatively, merge all documents into one PDF for submission. Applications that do not contain all required documents will not receive full consideration.

References will be completed via UVA's standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Jon Freeman, Recruiting Specialist, at jf2sw@virginia.edu

For more information about UVA and the Charlottesville community please see http://www.virginia.edu/life/charlottesville and https://embarkcva.com/.