Key Account Manager

Atlas Copco North America LLC
United States, New York, Saugerties
Nov 16, 2024
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Join us on our journey for a better tomorrow. Key Account Manager Saugerties, NY The Key Account Manager will enjoy a varied role working closely with existing customers and identify new business opportunities and maintaining existing relationships whilst establishing new contacts. They will also be tasked with generating new business from the new customers and makrets, therefore this position will require a proven track record in generating and qualifying leads into active accounts. * Strategy for short/mid/long term business for sustainable profitable growth * Regional After sales Service and support plan in cooperation with VTS team * Coordination for providing new and differentiated product solution development based on customer's demand and market requirement. * Risk assessment and set up the measures together with General Manager * Manage the Orders and Delivery together with Order Management Team in Product Company * Accurate forecast and close communication with planners in Product Company * Pricing according to company guidelines and negotiate with the customer * Monitor and report of the customer status including market position, financial results, product portfolio * Regular business forecast (OR, REV) and report to General Manager * Keep good relationship with all levels of the customer by professional and friendly manner, response in time, supports the issues within our responsibilities * Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity. * Analyze and provide timely, accurate market information to management, such as pricing situations, status of competitive activities and "red flag" issues related to business in the region. * Undertake proposals of assigned sales products, including the calculation of sales prices by applying the discounts strategy in place and using the appropriate quoting tool. * Develop and maintain good customer relationships at all levels within the area providing appropriate actions for on-time delivery and product quality issues. * Monitor and report on activities and provide relevant management information by updating the CRM with customer visit reports, opportunities, and quotation status info. * Cooperate with Finance department to improve the performance of receivables & overdue. * Liaise with colleagues from other Divisions to co-ordinate activities where appropriate to maximize customer relationship and business outcome wherever possible. * Attend sales meetings and ensure that all subsequent action required is undertaken * Undertake ad-hoc project work related to HV & IV, including new products and Marketing Campaigns. * Provide Customer information / feedback on a regular basis. * Develop the new business potential within the targeted business territory (E&E LiB Market and Rough Vacuum Market) with the objectives of giving all products the best chance in the market. Knowledge and Experience Bachelor degree or above, major in technical fields Minimum 3 years of working experience on sales areas in an industrial environment, ideally with engineering background (Vacuum Industry preferred) Sound technical understanding and ability to quickly adopt to new products/technical developments Excellent verbal and written English requires Critical Skills Show courage and integrity Show high commitment to customers Eagerness to hunt for results Cope with pressure and setbacks and learn to develop accordingly Keen interest in understanding the market and competition Proactive mindset and openness Build up relationships and network with internal and external stakeholders Communicate with influence (negotiation & presentation) Understanding and controlling body languages Salary Range: $96,800 - $108,925 Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies, experience, and location. #UWX What you can expect from us: Excellent working conditionsand benefits Part of the Atlas Copco Group with a wide-reaching internal job market Work in a global diverse and dynamic environment You can grow with us: we always look for internal candidates before checking the market and have training and development programs We have a friendly, family-like atmosphere - and that is not just a claim on the wall, it's a true fact You can be creative and promote your own ideas Every day brings new challenges and new things to learn Edwards Company considers for employment and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. Edwards is a global leader of vacuum and abatement systems.We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards.With over 100 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world.Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research. At Edwards, we believe there is always a better way.Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go.At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline.We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to beFirst in Mind, First in Choicerelies on this strategy.We are an Equal Opportunity Employer. For more information about Edwards visit our website:www.edwardsvacuum.com Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.