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Valet Supervisor

Colliers International
United States, Massachusetts, Boston
Nov 14, 2024

Make your next move an expert one.

At Colliers it's not our success that sets us apart, it's how we achieve it. Our people are passionate, take ownership and always do what's right for our clients, people and communities.

Why Colliers?

Our enterprising environment needs your expertise to facilitate Colliers' continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.

*** This is an Onsite role in our Boston, MA location. Hours are 3:00 - 11:00 PM***

About you

As the Valet Supervisor, you will oversee the daily operations of our valet parking service, ensuring a seamless experience for tenants, transit users, visitors, and guests. This role requires exceptional leadership skills, adeptness in handling high traffic volumes professionally, and a commitment to providing top-notch customer service.

In this role, you will

  • Manage the day-to-day operations.

  • Schedule and train valet staff to ensure efficient and courteous service.

  • Handle all aspects of vehicle traffic to ensure safety and smooth operations.

  • Oversee cash handling procedures, including collections and end-of-day reporting.

  • Maintain high standards of service for tenant parking, transit parking, visitor parking, and specific accommodations for guests.

  • Collaborate with the Guest Services Manager to enhance service delivery and resolve any operational issues.

  • Ensure compliance with all relevant regulations and company policies.

What you'll bring

  • Proven experience in valet service management or a similar supervisory role in hospitality or transportation.

  • Strong leadership skills and the ability to train and motivate staff.

  • Excellent organizational skills and the ability to manage multiple tasks simultaneously.

  • Proficient in cash handling and report preparation.

  • Outstanding communication and interpersonal skills to interact effectively with guests and team members.

  • Commitment to delivering high levels of customer service and maintaining a professional demeanor under pressure.

#LI-SW1

Make your next move an expert one and join us as we lead the industry into the future.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Direct applicants only please, no agencies.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com for assistance.

For all other inquiries, including general application support or questions regarding open positions, kindly direct your email to the recruiting team at colliers.careers@colliers.com.

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