Programmer Analyst 3

The Academic Multimedia Services office within Undergraduate Medical Education is seeking a qualified Programmer Analyst 3 to deliver insights daily and provide curricular services to support the faculty, medical students, and departmental staff of Undergraduate Medical Education. We continually strive to improve our educational outcomes with actionable insights through data-driven strategies. We are a forward-thinking team that embraces solving complex challenges for clients within the MD curriculum at UNM. Our team is passionate about innovation, and we are looking for a Programmer Analyst 3 to help lead our data initiatives, work closely with clients, and deliver impactful solutions utilizing our Learning Management System (LMS) and Curricular Management System (CMS).

The successful candidate will work with diverse data sets, manage client relationships, and lead projects from concept to execution, ensuring that our solutions deliver meaningful outcomes for our students, faculty, and staff. The candidate must have excellent verbal and written communication skills to effectively communicate technical issues with non-technical users as well as the ability to work well on both independent and collaborative team projects. The successful candidate must be a self-starter, be able to manage multiple tasks simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment. This position requires the ability to interact positively and constructively with faculty and staff, take directions from a lead or supervisor, and adhere to policies, procedures, and directives.

Key Responsibilities include but are not limited to the following:

*Client Collaboration: Build and maintain strong relationships with our students, faculty, and staff, acting as the primary point of contact for data-related inquiries and solutions. Understand client needs and work collaboratively to design and implement data strategies that align with their goals.

*Data Strategy & Analysis: Lead data management and analysis and strategy development to improve on curricular outcomes. Design and execute data models, and reporting frameworks to deliver actionable insights for our curriculum.

*LMS Management & Optimization: Utilize expertise in Learning Management Systems to help clients optimize their educational resources. Analyze LMS data to assess program effectiveness, identify trends, and provide insights for continuous improvement.

*Project Leadership: Oversee and manage end-to-end data projects, ensuring timely delivery and alignment with client expectations. Lead cross-functional teams, mentor junior team members, and contribute to the continuous improvement of project management processes.

*Reporting & Communication: Translate complex data findings into clear, actionable recommendations for both technical and non-technical stakeholders. Prepare reports, dashboards, and presentations for clients, and provide strategic advice based on data insights.

*Technical Expertise: Utilize data tools within our existing environment (e.g., One45, Brightspace, Access, Tableau, SPSS, SAS) to work with large datasets and perform in-depth analysis. Stay up to date on the latest data technologies and methodologies

Finalists should be prepared to provide official educational transcripts if selected for hire.
Applicants must provide names of 3 supervisors or professional references that the hiring official can contact.

See the Position Description for additional information.

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Bachelor's degree; at least 2 years of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

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the official UNMJobs site will be accepted. If you are viewing this job
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visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.