Media Technology Associate

Job Posting Title:

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Hiring Department:

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Position Open To:

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Weekly Scheduled Hours:

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FLSA Status:

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Earliest Start Date:

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Position Duration:

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Location:

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Job Details:

The Media Technology Associate oversees and coordinates the daily activities of student employees within the equipment checkout area, ensuring smooth and efficient operations as part of the Equipment Checkout team. This role provides leadership to student employees and serves as the primary contact for equipment checkout issues and questions. It ensures that all shifts are properly scheduled and staffed, team members are well-trained, and tasks are delegated effectively. The Media Technology Associate supports the academic and research needs of Moody College students, faculty, and staff by maintaining a seamless equipment checkout process.

• Manage the hiring process for student employees, including work schedules, timesheet approvals, and performance evaluations.

• Train student employees on general operations, workflow, safety procedures, equipment checkout policies, both basic and advanced equipment checkout system operations, and office tools like Office 365 and UT Box.

• Coordinate the daily tasks and activities of student employees, ensuring completion of opening/closing checklists.

• Create, prioritize, and assign projects to student employees to support daily operations.

• Oversee outgoing and incoming equipment reservations, ensuring equipment is properly staged, ready for pick-up, accurately checked in, and that any issues are thoroughly documented.

• Provide customer support, training, and guidance to users regarding equipment reservations and returns.

• Resolve equipment-related issues by managing tickets in the checkout system, while maintaining up-to-date patron and equipment records.

• Participate in weekly team discussions, offering recommendations for operational improvements.

• Maintain the equipment checkout wiki webpage by updating records and inventory as needed.

• Organize and maintain the digital scanning of daily completed checkout files for archival purposes.

• Perform other related duties, such as attending conferences and participating in training opportunities, as assigned.

• High school diploma or equivalent required.

• Two years of experience with film, video, lighting and grip equipment.

• Prior experience in customer service or support roles and resolving issues.

• Strong interpersonal and communication skills, with the ability to effectively interact with students, faculty, and staff.

• Ability to provide clear instructions and training on equipment use and policies.

• Competence in managing schedules, timesheets, and performance evaluations.

• Ability to manage and document equipment reservations and returns accurately.

• Ability to train and mentor employees on various procedures and systems.

• Strong organizational and time-management skills, with attention to detail in scheduling, inventory tracking, and record maintenance.

• Ability to prioritize tasks and handle multiple responsibilities in a fast-paced environment.

• Strong problem-solving abilities and attention to detail.

• History of punctual attendance and professional demeanor.

• Proficiency in using MacOS and office tools such as Office 365.

Relevant education and experience may be substituted as appropriate.

• Bachelor's degree in a relevant field.

• 4 or more years of experience with film, video, lighting and grip equipment.

• Previous experience in a similar role within an educational institution.

• Supervisory experience or experience managing student workers, interns, or other part-time employees.

• Experience in project management and task coordination.

• Experience in creating, prioritizing, and assigning tasks or projects for a team.

• Experience managing or working with inventory management or equipment checkout software.

• Experience in maintaining digital records and inventory management.

• Prior experience in training others on systems, policies, or operational procedures.

$46,000

• Standard office conditions in a shared office environment.

• Occasional exposure to outdoor temperatures and weather conditions while working in the main equipment area with overhead door open.

• Repetitive use of a keyboard at a workstation.

• Use of manual dexterity.

• Ability to stand, walk, or sit for extended periods.

• Occasionally lifting and moving objects up to 50 pounds.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.