Sr. Content Designer, Enterprise

Content designers make Vimeo easier to use by making it easier to understand.

In this role, you'll lead content design for our Enterprise product area. You'll help drive the vision for its products and features and partner with teammates to conceive, design, and build better experiences.

As a dedicated member of the Enterprise team, you'll work on:

• Vimeo Central, our secure platform for businesses using video to boost employee engagement, collaboration, and productivity
• Vimeo Streaming, our white-label platform for content creators to monetize their videos by creating their own subscription channel

Day to day, you'll use language to help customers get things done. You'll design information for the way their brains consume it. You'll organize features for discovery and findability, and you'll create systems for naming, labeling, and relating things. You'll design concepts that meet people's existing mental models. And you'll write interface content that's accessible, inclusive, and aligned with Vimeo standards.

You'll report to the Director of Content Design. Besides using language to solve big UX problems, you'll also promote best practices, foster understanding among your colleagues, and advocate for better content design across Vimeo. You'll share what you know with other content designers and contribute to the growth of our human-centered content design practice.

What you'll do:

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  • Lead content design for your product teams. Become an expert in their features, functionality, and business objectives - and an authority on their customers and content.
  • Know your customers. Conduct content discovery, including competitive research, inventories, and audits. Collaborate on card sorts, user interviews, surveys, and workshops.
  • Help define a shared vision. Work with your product teams to align customer needs with business objectives - and plan new products, features, and enhancements that achieve both.
  • Co-own the design process. Pair up with product designers from requirements to release, creating and iterating on design concepts, user flows, prototypes, components, and patterns.
  • Write useful, usable, and inclusive interface content. Craft clear, accessible copy for dialogs, empty states, alerts, tooltips, help text, navigation labels, onboarding, and more.
  • Test, evaluate, and improve your content. Use analytics, customer success data, and methods like A/B testing, readability testing, usability testing, and navigation model testing.
  • Build collaborative, trusting relationships. Champion good content design while bringing together product managers, product designers, engineers, and marketers around shared priorities.
  • Level up the content design craft at Vimeo. Create, contribute to, and evolve our standards, guidelines, methods, tools, tutorials, presentations, and review sessions.
  
  
  
  

Skills and knowledge you should possess:

• 4+ years in content design or UX writing roles at software as a service (SaaS) product companies
• Excellent writing skills, with a strong understanding of English grammar and mechanics
• Familiarity with principles of information architecture, object modeling, and taxonomy
• Experience complying with and contributing to brand voice and tone standards
• Demonstrated commitment to the principles of accessibility and inclusion in your content
• An understanding of how content design drives business growth
• Experience working in an agile development environment
• Working knowledge of design methods and tools, including Figma
• Samples of your work and process, from writing and designing to research and documentation
• A track record of living our values: be real, aim high, start with customers, ask why, and own it

Base Salary Range:

• NYC Metro, Bay Area, Seattle, & Los Angeles: $123,000 - $169,500
• All other US cities outside above metro areas: $110,700 - $152,550

At Vimeo, we strive to hire and nurture amazing talent across the globe. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, internal alignment, and location.

Base salary is just one component of Vimeo's total rewards philosophy. We offer a wide range of benefits and perks that appeal to the variety of needs across our diverse employee base! Other rewards may include variable compensation and Restricted Stock Units (RSUs).

We also offer paid time off, generous 401k match, commuter benefits, Health Savings Account (HSA), Flexible Spending Account (FSA), fertility reimbursement, group term life insurances, wellbeing resources, and more.

About Us:

Vimeo (NASDAQ: VMEO) is the world's leading all-in-one video software solution. Our platform enables any professional, team, and organization to unlock the power of video to create, collaborate, and communicate. We proudly serve our growing community of over 260 million users - from creatives to entrepreneurs to the world's largest companies.

Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people represents our diverse and global community. We're proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.