Executive Director, Auxiliary Services

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Lone Star College-System Office

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 5000 Research Forest Drive, The Woodlands, TX 77381.

PURPOSE AND SCOPE:

The Executive Director, Auxiliary Services performs complex and highly advanced work assisting in the direction and guidance of strategic operations and planning for auxiliary, hospitality-focused, and other services. This role will assist with the oversight of the operations that comprise the College's Auxiliary Services, including but not limited to cafe and food service outlets, concessions, beverage and snack vending, bookstore operations and related programs, and other auxiliary service units as identified and developed.

ESSENTIAL JOB FUNCTIONS:

1. Directs strategic planning for auxiliary services, fostering student success, generating revenue for scholarships, and assists in hiring, training, and developing management and support staff for Auxiliary Service units
2. Administers and manages vendor contracts for auxiliary services, ensuring compliance, operating performance
3. Provides oversight and management of contracts for auxiliary services, including campus dining, bookstore, and related business functions, while communicating operational issues and identifying solutions to appropriate leaders
4. Researches and analyzes data to make informed decisions and recommendations in context of strategic planning and operational improvements
5. Collaborates with College leaders to align departmental operations and systems with functional and strategic needs, keeping abreast with industry Auxiliary Service practices, rules, and regulations
6. Acts as a liaison between administrative offices, colleges, and services providers, ensuring seamless communication and collaboration
7. Ensures compliance with state and federal laws, College policies, and divisional directives within Auxiliary Services
8. Receives and responds to complex and confidential inquiries while managing inquiries and requests related to auxiliary operations
9. Develops activities, policies, and procedures that promote the College community and facilitate efficient operations
10. Oversees financial responsibility and marketing strategies for assigned services and auxiliaries, including budget planning and development
11. Executes new operations within Auxiliary Services to address the evolving needs of the College
12. Performs other related duties as assigned

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of principles and practices related to strategic planning for auxiliary services
• Knowledge of state and federal laws, College policies, and divisional directives related to auxiliary services to ensure compliance
• Knowledge of financial responsibility and marketing strategies for assigned services and auxiliaries including budget planning and development
• Skill in administering and managing contracts
• Skill in writing and public speaking
• Skill in advertising, marketing, promotion, supervision of office staff, and web marketing
• Skill in critical thinking and problem-solving
• Skill in handling complex and confidential inquiries with discretion related to auxiliary operations
• Ability to plan and implement effective, collegiate public relations and college advancement strategies
• Ability to research and analyze data in order to make recommendations for strategic planning and operational improvements
• Demonstrated success as a team leader and project coordinator
• Excellent interpersonal skills and ability to work in a student-centered, team-oriented environment

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone, and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• Bachelor's degree and at least 7 years of related experience, or an equivalent combination of education and experience

PREFERRED QUALIFICATIONS:

• Master's degree
• Experience in food service and at least one other service area (e.g. bookstore, vending, auction/surplus property, print and mailroom operations, and etc.)
• Experience in higher education auxiliary services, finance and management or a related field

Hiring salary range is $96,107 to $110,523.

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Go to the Job Search page, click on 'My Activities' at the top of the page. Under My Cover Letters and Attachments you will click on 'Add Attachment.' Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.