Sr. Manager, Vulnerability & Attack Surface Management

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

This position leads the Docusign Vulnerability and Attack Surface Management Team protecting Docusign's environments, customers, and employees by driving infrastructure attack surface reduction. Docusign's vulnerability management program is responsible for the detection, assessment, and remediation of vulnerabilities across the enterprise, a crucial component of our security ecosystem. A strong leader for this team brings domain expertise in vulnerability management, experience in designing and executing on long-term strategy, and a passion for guiding individuals in their career growth. The Senior Manager of Vulnerability Management has a direct responsibility to build and innovate on the program's strategy and processes, and evolve a team of highly technical security engineers tasked with planning, building, operating, and maturing our core services. This position partners cross-functionally with leaders and business partners across Docusign to drive down risk and threats to the environment. The ideal candidate is someone with a solid understanding of technology, vulnerabilities, networking, and system implementations as well as automated patching and resolution.

This position in a people manager role reporting to the Director, Platform Security.

Responsibility

• Provide strategic and technical leadership on the assessment and evolution of current vulnerability management programs and services

• Own the vision, develop the strategy, and execute on the plan to run a VM program at scale. Collaborate with leadership to develop and refine the OKRs aligned to our security and company strategy

• Strive to continuously measure and improve current vulnerability assessment operational excellence in coverage, depth, and quality

• Drive cross-organizational efforts to remediate prioritized vulnerabilities in a timely manner, sharing best practices to augment processes and engagement to strengthen security culture

• Attract and grow great talent in the vulnerability management space

• Ensure efficacy of the capabilities, measure quality and work with partner teams to automate for faster resolution

• Act as technical escalation point for VM both internally and externally

• Research and assess the threat landscape as it relates to risks, with strong ability to communicate at a variety of levels (technical, business, risk)

• Synthesize new industry, security, and regulatory changes, best practices, and requirements, refining program strategy to be "future-forward"

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• 8+ years of industry experience
• 5+ years in a vulnerability management program or similar security function
  2+ years leading engineering or security teams
• Experience with securing cloud platforms (e.g. Azure, AWS, GCP)
• Background in or experience with infrastructure deployment and management (e.g. Network, Systems)
• Ability to effectively communicate with stakeholders across all levels
• ITSM knowledge
  

Preferred

• Data and quality outcome driven
• Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, or related field
• Demonstrated knowledge of networking and systems, and current vulnerability and threat trends
• Demonstrated background in deploying, owning, and configuring enterprise level security tools/technology
• Experience scaling an enterprise vulnerability program across multiple environments, driving owner accountability and prioritization
• Demonstrated success in driving simplification and operational excellence of complex capabilities
• Experience improving vulnerability prioritization models
• Desire to reduce friction with a focus on customer experience
• Proven ability to adapt, learn, and take on problems with little oversight
• Strong sense of ownership and desire to improve capabilities
• Proven experience of being a technical mentor
• Ability to think critically and drive progress despite ambiguity or rapid change
• Certifications such as CISSP or CISM
• Experience with multiple compliance standards, such as PCI DSS, SOC 2, FedRAMP, and Dod-IL4
• DevOps and development experience

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $171,500.00 - $277,025.00 base salary

Illinois and Colorado: $164,800.00 - $232,750.00 base salary

Washington and New York (including NYC metro area): $164,800.00 - $242,225.00 base salary

This role is also eligible for bonus, equity and benefits.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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