Patient Safety Risk Manager - University of Oklahoma Medical Center

Clinical Risk Managers are responsible for coordinating the organization-wide Patient Safety, Risk Management and Professional Liability Programs. These programs are designed to provide an integrated and coordinated effort towards risk management, which helps OU Health (OUH) and OU Health Physicians (OUHP) to control losses related to professional liability, general liability, and property damage. Clinical Risk Managers help reduce errors and hazardous conditions by utilizing a systematic, coordinated and continuous approach to the improvement of patient safety.

General Description: This position oversees comprehensive, system-wide patient safety and risk mitigation programs by developing, implementing, and evaluating the patient safety and risk mitigation program for the organization. This position will be responsible for developing and implementing patient safety programs to prevention patient harm, investigating patient events and identifying action plans for the resolution of all safety-related incidents.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Implement best practices in patient safety and risk mitigation initiatives practices driving a proactive approach and prevention of patient harm.
• Manages the timely completion of Root Cause Analysis for all patient safety harm events to identify the cause of the error.
• Recommends changes, policies, or programs that could prevent future errors.
• Ensures that project/department milestones/goals are met and adhering to approved budgets.
• Reviews and analyzes RLDatix occurrence reports identifying clinical risk trends.
• Facilitates RLD usage discussions and identifies training opportunities for front line staff.
• Analyzes occurrence data for frequency and severity of events.
• Identifies trends necessitating intervention and works with unit leadership in planning and implementing actions to address identified issues.

General Responsibilities:

• Performs other duties as assigned

Minimum Qualifications:

Education: Bachelors degree in applicable area, including healthcare management, risk/patient safety, compliance or regulatory, etc. required.

Experience: Two (2) years in healthcare, clinical, patient safety, regulatory, or risk management roles.

License(s)/Certification(s)/Registration(s) Required: Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) required, or attainment within 48 months from hire date

Preferred: Current RN License issued by the Oklahoma State Board of Nursing, or a current multistate Compact RN License (eNLC).

Knowledge, Skills and Abilities:

• Strong verbal and written communication skills
• Excellent interpersonal skills with the ability to effectively work collaboratively with all groups of people including leadership
• Demonstrated knowledge of patient safety and risk management principles.
• Proficient with MS Office products
• Strong analytical, decision making, critical thinking and problem-solving skills
• Able to work in a challenging, variety, and fast paced environment with multiple high priority deliverables