ServiceNow Business Process and HAM Pro Consultant

Description:

** 100% Remote**

Our client has an amazing opportunity for a ServiceNow Business Process and HAM Pro Consultant.

Due to federal clearance requirements, we are only able to consider US Citizens with Active Public Trust, Secret or Top Secret clearances.

Rate: $90 - $100 / hr. w2

Scope of work to include the following activities:

• Fulfill enhancement request submissions from user feedback
• Support leadership stakeholder demos and continued knowledge transfer activities
• Facilitate continued requirements refinement and joint solutioning
• Configure integrations that streamline data and workflow automation
  
  
  
  • Vantage, ISM-CIF, SMART, FedEx
  
  
• Improve Online Direct Ordering (ODO) capabilities with CMO
• Develop Asset Reclamation/Turn-In, Exchange, Relief of Accountability, Tragic Loss
• Configure Digital Clothing Record improvements with document management, CAC signatures and Annual/Event CAC digital clothing record signatures
• Complete Central Issue Facility (CIF) Scheduling with CSM Walk-Up Experience
• Enable role-based reporting and dashboard capabilities to include, but not limited to, Inventory Adjustment reports
• Add additional notifications by UIC/Company and users/groups
• Enable Knowledge Management and support the creation of initial Knowledge articles
• Support increasing adoption scale beyond the five initial CONUS stockrooms
• Enable improvement inventory management and warehousing flows and manage inventory levels
• Begin shipping and receiving use cases
• Assist with release Go-Live milestones and defect management

• Strong BPC with EAM expertise (HAM Pro expert at min) and DoD experience a plus
• Must have Public Trust or higher federal clearance